Email, Phone & WhatsApp
Choose the contact method that best suits your timing. Both our Australia and Vietnam support numbers are available for eVisa enquiries.
Contact support
Contact eVisa Vietnam
If you already submitted a Vietnam eVisa application and it is still pending, processing or not approved close to your flight, contact our team with your application and travel details.
Get in touch
Support in Australia and Vietnam
For urgent cases, send your exact flight date and time together with your existing eVisa application details.
Australian Office & Mailing Address
Our Australian contact addresses are in Port Macquarie, NSW. Office visits are by appointment only.
Office visits by appointment only.
Before you contact us
What to send for urgent eVisa support
Sharing the right information helps us assess your existing application against your actual flight timing.
- Vietnam eVisa registration code
- Email used for the original eVisa application
- Passport bio page
- Application receipt or tax invoice
- Flight ticket with departure date and time
- Current application status shown online
Check before messaging
Want to see which option may fit first?
Use Quick Visa Check with your exact departure timing. It uses the same booking flow for an already-submitted application.
Check Available Options